Rory Rowland is a “been there, done that speaker”. He became the new CEO for a financial institution; armed with the full responsibility to turn it around. The turn around of the failing financial institution was successful. Rory knows the challenges of being asked to do more with less. Rory has presented his high energy and humorous...
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Rory Rowland is a “been there, done that speaker”.
He became the new CEO for a financial institution; armed with the full responsibility to turn it around. The turn around of the failing financial institution was successful. Rory knows the challenges of being asked to do more with less.
Rory has presented his high energy and humorous programs in all 50 states as well as in Canada and Mexico over the last 15 years. He is also the author of “My Best Boss Ever,” “My Best Service Ever,” and “Think Huge.” Rory holds his Bachelor of Science in Economics and an MBA.
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Speaker Programs
"My Best Service Ever" (Customer Service)
Rory's new book asks the question, "What was your best customer service experience ever and why?" After hearing hundreds of customer service stories, the best were picked and the key concepts of successful customer service ...more
Rory's new book asks the question, "What was your best customer service experience ever and why?" After hearing hundreds of customer service stories, the best were picked and the key concepts of successful customer service were outlined. Rory's presentation, based on his book of the same name, will motivate and inspire your audience to have a different framework as they focus on the customer, service them, create stronger loyalty, and effectively resolve any conflicts that occur. ...less
"My Best Boss Ever"
Rory's new book and presentation, asks the question, "Who was your best boss ever and why?" After hearing hundreds of stories, the best 77 were picked. Learn how the best bosses motivated without money or ...more
Rory's new book and presentation, asks the question, "Who was your best boss ever and why?" After hearing hundreds of stories, the best 77 were picked. Learn how the best bosses motivated without money or bonuses. ...less
Think Huge! (Motivation/Inspiration)
Based on Rory's book of the same name, Rory will motivate and inspire your audience to make their dream a reality. ...more
Based on Rory's book of the same name, Rory will motivate and inspire your audience to make their dream a reality. ...less
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