Certified Speaking Professional, Jeff Tobe’s credentials are impressive. Insider Magazine dubbed him “The Guru of Creativity” and readers of Convention & Meetings Magazine chose him as one of the top 15 speakers in North America. Tobe has earned this reputation through his trademark presentations, “Coloring Outside the Lines™”. Tobe is one of the most...
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Certified Speaking Professional, Jeff Tobe’s credentials are impressive. Insider Magazine dubbed him “The Guru of Creativity” and readers of Convention & Meetings Magazine chose him as one of the top 15 speakers in North America. Tobe has earned this reputation through his trademark presentations, “Coloring Outside the Lines™”. Tobe is one of the most dynamic speakers in the industry as attested to by clients including ASAE, Microsoft, ReMax International and Pepsi Cola International. He prides himself on presenting up-to-the-minute, cutting edge material as it relates to designing the ideal customer EXPERIENCE.
Jeff is the Primary Colorer at Coloring Outside the Lines in Pittsburgh, PA. He believes in the power of creativity to look at your business from a new perspective and accept that customer service is no longer the bar that distinguishes us from our competitors. We now have to consider our internal and external customers’ EXPERIENCES from the minute they make contact with us to the minute they are done! He teaches organizations that to grow, and increase their bottom line, they must first implement strategies that have a fresh approach.
Jeff is the author of the hugely popular book, Coloring Outside The Lines. He is the co-author of the best-selling book “The Communication Coach ”. His newest book, ANTICIPATE: Knowing What Customers Need Before They Do was just released and is quickly becoming one of the hottest business books on the market.
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Speaker Programs
Coloring Outside The Lines, Creating and Implementing the IDEAL "customer" Experience
This high-energy, participatory, humorous session has received outstanding reviews from diverse professionals around the world including Microsoft, PNC Bank, ReMax International, Pepsi, and hundreds of others. Certified Speaking Professional, Jeff Tobe, challenges you to step ...more
This high-energy, participatory, humorous session has received outstanding reviews from diverse professionals around the world including Microsoft, PNC Bank, ReMax International, Pepsi, and hundreds of others. Certified Speaking Professional, Jeff Tobe, challenges you to step outside your comfort zone in positioning yourself more creatively than ever before. He provides the insight you require to give yourself the "competitive edge" for which we all strive in any profession! ...less
Let's Get Engaged
In this brand new presentation, Certified Speaking Professional, Jeff Tobe DOES NOT ask your audience to marry him!! What he does is to make people aware of how important it is to get your people ...more
In this brand new presentation, Certified Speaking Professional, Jeff Tobe DOES NOT ask your audience to marry him!! What he does is to make people aware of how important it is to get your people engaged at what they do every day. Business is changing at lightning speed. What if we looked internally to make it easier externally? In other words, what if we considered how to get our employees more engaged at what they do so that it will ultimately have an effect on the "customer" experience? In his usual high-energy, high-humor and high-content style, Jeff walks audiences through the "Four Pillars of Engagement"...Creativity, Commitment, Accountability, and Communication. ...less
Reviews
No matter which program he is presenting, Jeff Tobe is energetic, humorous and insightful all at the same time. To keep our diverse group of technical services people engaged for 2 hours is a feat unto its own!
- Michael Loeffel, Veolia Environmental Services
… I use much of the information you offered and I can proudly say that it has paid off — my sales increased 60% over a 30 day period…
- Beth Cross, State Sign Corp.
There he was, Jeff Tobe, one of the most dynamic and thought-provoking speakers I’ve ever encountered, was delivering his presentation on “Coloring Outside the Lines: Creating a New HR Experience”. Besides finding myself laughing and occasionally clapping at Jeff’s anecdotes, I learned from him some brilliant, novel perspectives.
- Michelle Hwang, Corporate Training Specialist at UC Berkeley
As you know, this was the first time that we have held a teambuilding ‘event’ for our entire firm-a group of people who are definitely NOT outside-the-lines! Getting 350 people motivated enough to go out on city streets to produce their 5 minute videos was a challenge in itself. The most amazing part was the…
- Elicia Troesse Deloitte and Touche, Pittsburgh, PA
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Articles
Today, employee engagement and loyalty are more vital than ever before to an organization’s sustained success in the marketplace. I believe that there is a direct correlation between how engaged your workforce is and the customer experience. Most of you are probably familiar with the findings of a 2010 Gallup Poll which suggested that only 43% of Americans are engaged… ... read more
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