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Dave Angel

  • Master Certified Trainer in Crucial Conversations®, Crucial Confrontations®, and Influencer Training™ & "Getting Things Done" Certified
  • Teaching material from the NYT Best-Selling "Crucial Conversations" Series
Fee Range*
$12,500 - $15,000
Traveling From
Tennessee

Dave Angel has almost thirty years of experience in the design, development, and delivery of training. He prides himself on making sure his focus is on participant- centered learning where the learning actually takes place with the individual. Dave has a strong desire to make every interaction with participants fun, engaging, and valuable. One of...

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Dave Angel has almost thirty years of experience in the design, development, and delivery of training. He prides himself on making sure his focus is on participant- centered learning where the learning actually takes place with the individual. Dave has a strong desire to make every interaction with participants fun, engaging, and valuable.

One of Dave’s strengths is being comfortable in front of and connecting with a wide range of audiences. He’s worked with executive teams and frontline employees, groups of five people to more than 1,000, and audiences from every type of industry.

Dave is a Master Certified Trainer in Crucial Conversations®, Crucial Confrontations®, and Influencer Training™. He has extensive experience introducing and teaching these crucial skills to leaders as well as frontline employees. Clients continually praise Dave for his ability to help them achieve hard-hitting results in the areas where they need it the most. A respected and valued instructor, Dave consistently receives accolades for his charismatic presentation style and highly participant-centered training design. His experience, coupled with an engaging and energetic style, has clients asking for his return again and again.

In addition to his experience as a consultant and trainer, Dave is a skilled presenter, addressing audiences on the topics of leadership development, morale and motivation, collaborative communication, and personal accountability. Audiences range from small executive retreats to large organizational meetings to conference keynotes. Notable clients include: Covenant Healthcare, General Electric, the American Society for Training and Development, the Social Security Administration, Lockheed Martin, Advocate Healthcare, Fox TV, and the Society for Human Resource Management.

Dave worked closely with leaders at Covenant Healthcare to implement Crucial Conversations Training as part of a major culture change initiative occurring across the multi-hospital organization. By using the skills found in Crucial Conversations, leaders and employees who once experienced critical issues that halted productivity, addressed and resolved their problems within their teams and experienced improved results. One surgery manager retained two long-term employees by finally stepping up and holding the crucial conversations that were needed.

Dave received his bachelor’s degree in Speech Communication from the University of Tennessee and did his graduate work in Organizational Communication at Southern Illinois University.

 

 

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"A style that's fun & engaging with high-value content"
* Fee ranges listed on this website are intended to serve as a guideline. The actual fees depend on speaker availability, location of event, etc. Please contact us with specific details about your event and we can give you the most accurate quote.

Dave Angel in Media

Speaker Programs

Crucial Conversations: Tools for Talking When Stakes are High
Length: 1 to 3 hours; Audience: General to Executive Level; Complete Outline as follows: Whenever you’re not getting the results you want, it’s likely an important conversation either hasn’t happened or hasn’t been handled well. ...more
Length: 1 to 3 hours; Audience: General to Executive Level; Complete Outline as follows: Whenever you’re not getting the results you want, it’s likely an important conversation either hasn’t happened or hasn’t been handled well. We call these Crucial Conversations—discussions between two or more people where the stakes are high, opinions vary, and emotions run strong. When conversations turn crucial, people tend to follow one of two ineffective paths: they either speak directly and abrasively to get the results they want but harm relationships, or they remain silent with the hope of preserving relationships only to sacrifice results. But with the right set of skills people can step into disagreement—rather than over or around it—and turn disagreement into dialogue for improved relationships and results. And our research shows that both individual and organizational success are largely determined by how quickly, directly, and effectively we speak up when it matters most. At the heart of healthy and high-performance organizations are people willing and able to hold Crucial Conversations. In this engaging session, participants will learn the research-based, time- tested dialogue skills used by more than five million book readers and one million training graduates. You’ll learn how to: • Handle tough, risky, or sensitive conversations honestly and respectfully. • Foster alignment, agreement, and safety around high-stakes issues. • Speak up to anyone, at any time, about nearly anything. Organizations that teach their employees the skills to hold Crucial Conversations experience results: • Productivity & Quality. Sprint saw 93% improvement in productivity and 10-15% improvements in quality, time, and cost metrics. • Teamwork. Employees at MaineGeneral Health are 167% more likely to speak up and resolve problems with colleagues. • Relationships. Employees at MaineGeneral Health were 167% more likely to speak up and resolve problems with colleagues. • Engagement. Rocky Mountain Equipment reduced turnover from 30 to 16%. • Efficiency. AT&T reduced billing costs by 90% and Sprint reduced customer care expenses by $20 million annually. ...less
Crucial Accountability: Skills to Manage Performance
Length: 1 to 3 hours; Audience: General to Executive Level; Complete Outline as follows: Managing performance is more than a process – it’s about people. Effective performance management isn’t done with software and tools. It’s ...more
Length: 1 to 3 hours; Audience: General to Executive Level; Complete Outline as follows: Managing performance is more than a process – it’s about people. Effective performance management isn’t done with software and tools. It’s accomplished by respectfully addressing your people’s behavior routinely and consistently. It’s about candidly coaching through challenges and holding people accountable for lapses in behavior. It’s about identifying goals, fast-tracking careers, and in the process, improving your people and your bottom line. These are dialogue skills—the difficult kind that may not come naturally, but when learned, mean the difference between managing people and managing process. In this engaging speech, participants will learn how to hold people accountable in a way that improves performance without compromising relationships. They’ll learn how to: • Diagnose the Underlying Cause. Identify the underlying cause behind every problem using a six-source model of possible influences. • Make It Motivating. Motivate others without resorting to threats or power and instead, search for and explain natural consequences of noncompliance. • Make It Easy. Involve others in coming up with a solution to their ability barriers. • Manage Projects Without Taking Over. Help others avoid excuses, keep projects on track, and resolve performance barriers. Teach your employees how to hold others accountable and reap bottom-line results. Crucial Learning research shows: • Employees waste $1,500 and an 8-hour workday for every accountability discussion they avoid. • 8% of employees estimate their avoidance costs their organization more than $10,000. ...less
10X Your Influence: How to Lead, Rapid, Sustainable Change
Length: 1 to 3 hours; Audience: General to Executive Level; Complete Outline as follows: Change efforts fail when leaders narrowly look for a single cause behind their persistent problems and then try to implement quick-fix ...more
Length: 1 to 3 hours; Audience: General to Executive Level; Complete Outline as follows: Change efforts fail when leaders narrowly look for a single cause behind their persistent problems and then try to implement quick-fix solutions. On the other hand, influencers succeed because they understand that most problems are fed not by a single cause, but by a conspiracy of causes. They merge multiple sources of influence into a strategy that can overpower even the most persistent and resistant problems. In a recent study published in MIT Sloan Management Review, Crucial Learning researchers found that those who combine all Six Sources of Influence are ten times more likely to succeed at producing substantial and sustainable change. These results held true across areas of: • C-Level concerns—bureaucratic infighting, silo thinking, and lack of accountability. • Corporate change initiatives—internal restructurings, quality and productivity improvements, new product launches. • Personal challenges—overeating, smoking, overspending. Learn a step-by-step strategy for exponentially increasing your power to change your greatest and most persistent challenges. Leaders who use all Six Sources of Influence when approaching resistant problems are ten times more likely to succeed. Create a winning strategy with the Six Sources of Influence outlined in the New York Times bestseller Crucial Influence: Leadership Skills to Create Lasting Behavior Change ...less

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